| ExpressFlowersTokyo.com is committed to safeguarding your privacy
online. We recognize your need for reasonable control
of personally identifiable information that you
share with ExpressFlowersTokyo.com.
First & Foremost
as your Credit Card is being processed by a Third
Party Merchant Paypal
which is Verisign Secured, we do not get any information
about your Credit Cards.Further when you order,
we need to know your name,
e-mail address, mailing address, credit card number,
and expiration date.
This allows us to process and fulfill your order.
This will used only for the service you have sought
and would not be under any circumstances passed
on for any other commercial purpose. ExpressFlowersTokyo.com
will not disclose any of your personally identifiable
information except when we have your permission
or under special circumstances, such as when we
believe in good faith that the law requires it.
Although we track
the total number of visitors to each of sites
in an aggregate form to allow us to update an
improve our sites, personally identifiable informatio
is not extracted in this process. Any cookie technology
(where our servers deposit special codes on a
visitor's computer) will only be used to track
non-personal information such as type of browser,operating
system, and domain names to improve our visitor's
online experience.
How
does ExpressFlowersTokyo.com protect customer information?
When you place
orders it is through a secure server. The secure
server software (SSL) encrypts all information
you input including your credit card number, before
it is sent to us. This makes it unreadable as
it travels across the Internet. Furthermore, all
of the customer data we collect is protected against
unauthorized access.
Will ExpressFlowersTokyo.com
disclose the information it collects to outside
parties?
ExpressFlowersTokyo.com
does not sell, trade, or rent your personal information
to others. By using our web site, you consent
to the collection and use of this information
by ExpressFlowersTokyo.com. If we decide to change
our privacy policy, we will post those changes
on this page so that you are always aware of what
information we collect, how we use it, and under
what circumstances we disclose it.
Cancellation of Orders
We will refund the amount paid if the order is cancelled due to the unavailability of items or the item was damaged due to mishandling by our delivery staff.
We will not entertain any cancellations once the order is confirmed and submitted by the customer.
Exchange & Refunds
All our products sold in good condition are non-exchangeable and non-refundable. However, if the product was damaged due to mishandling by our delivery staff, we will replace, exchange or refund the product.
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